What You'll Learn
Master these key negotiation tactics
Learn how to understand and influence the emotions of your counterpart to build trust and create better outcomes in any negotiation.
Master the art of repeating the last few words your counterpart said to encourage them to elaborate and reveal more information.
Discover how to identify and verbalize the emotions of others to validate their feelings and defuse negative dynamics.
Learn to list every negative thing your counterpart could say about you to take the sting out of their accusations before they make them.
Use open-ended questions that start with 'What' or 'How' to guide the conversation and make your counterpart feel in control.
Understand why getting to 'No' is often more valuable than getting to 'Yes' and how it creates a foundation for real negotiation.
Learn how to shape your counterpart's perception of what's possible by anchoring their expectations and framing the negotiation.
Discover hidden pieces of information that can completely change the negotiation and how to uncover them through careful observation.
Master a systematic approach to bargaining that uses calculated offers to reach your target price while making your counterpart feel satisfied.
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